Hello, Adventurers.

This is The MMORPG, Black Desert.

First off, we would like to thank all of the Adventurers that have been giving their love and support to Black Desert.

We are doing our best to make sure that your personal information is being managed properly and securely.

Due to contracts ending with some of our vendors, changes will be made to the Privacy Policy and be effective starting August 13, 2020.

Previous

Pearl Abyss Taiwan Corp. (Hereinafter referred to as Pearl Abyss) ‘collects, uses and provides personal information based on the member's consent', and 'actively assures the right of members' (the right of self-determination on personal information).

3. How long will Pearl Abyss use personal information?

Pearl Abyss only uses the user's personal information in a limited manner from the time you signed up and started to use the service to the time you are provided with the service. If the user requests a withdrawal of the consent to the collection and use of the personal information or requests a deactivation of membership, or if the purpose of collection and use is achieved or the period of use and retention is ended, the personal information of the user will be destroyed without delay.

(Attention: After requesting deletion of the membership data, the company assume that the service contract has been suspended. As a result, you will not be able to log in to your account and use related services after the deletion request.)

However, the personal identification value (CI) of the user's personal information must be stored securely in a separate storage space separated from the existing storage space for 3 months to prevent confusion and misuse of the service.

And the company will keep personal information for a certain period of time in accordance with the provisions of relevant laws and regulations.

Storing personal information following relevant laws and regulations

Pearl Abyss is required to store personal information according to relevant laws and regulations. Only relevant personal information will be stored until the purpose of the information expires.

4. The company may provide personal information to third parties to provide the users with more variety of services as follows

"Providing a third party with personal information" is not an essential part to provide the service, but it is to provide a third party with personal information collected for the purpose of providing various services to users and improving service quality, etc.

Pearl Abyss may provide the user's personal information to third parties for the purposes necessary to use the Services. In this case, the company is obliged to obtain consent from the user in accordance with laws and regulations, and the information will be used only for the limited manner; the purpose of using the personal information, the items of personal information to be provided, and the period of use will be separately disclosed

However, the following situations does not require consent from the users:

1) The information is essential to provide various services promised to users but for which Pearl Abyss find it very difficult to obtain consent due to economic reasons or technical reasons.

2) When the information is necessary for the settlement of fees for service provision

3) When national authorities such as a court etc make enforcements to provide personal information of the users in accordance with laws and regulations.

4) When required to manage and provide service to the user.

5. How does Pearl Abyss dispose of personal information collected from the users?

Pearl Abyss promises to dispose the information of the user without delay after "the purpose of collection and use of personal information" is achieved.

However, the personal identification value (CI) of the user's personal information is stored in a separate storage space separated from the existing storage space for 3 months from the date of membership deactivation or consent withdrawal. It is stored for a certain period of time in accordance with the internal guidelines and relevant laws and regulations before destruction. The personal information that is stored separately at that moment is never used for other purposes than settling complaints and dispute from user/member and observing the law.

When the retention period ends, the company will use a technological method to completely erase the information in a way that it cannot be reproduced, and the information printed on paper will be destroyed by shredding or incineration.

9. We process civil complaints related to personal information.

Pearl Abyss answers inquiries and complaints about civil complaints about personal information. Please contact us at any time and we will try to get back to you as soon as possible with a sufficient answer.

- Send inquiries about personal information to: global-lab@pearlabyss.com

Updated 

Pearl Abyss Corp., Pearl Abyss Taiwan Corp., Pearl Abyss H.K. Limited., Pearl Abyss America, Inc., and Pearl Abyss JP Co., Ltd. (Hereinafter referred to as Pearl Abyss) ‘collects, uses and provides personal information based on the member's consent', and 'actively assures the right of members' (the right of self-determination on personal information).

3. How long will Pearl Abyss use personal information?

Pearl Abyss only uses the user's personal information in a limited manner from the time you signed up and started to use the service to the time you are provided with the service. If the user requests a withdrawal of the consent to the collection and use of the personal information or requests a deactivation of membership, or if the purpose of collection and use is achieved or the period of use and retention is ended, the personal information of the user will be destroyed without delay.

※ Attention: After requesting deletion of the membership data, the company assume that the service contract has been suspended. As a result, you will not be able to log in to your account and use related services after the deletion request.

However, the personal identification value (CI) of the user's personal information must be stored securely in a separate storage space separated from the existing storage space for 3 months to prevent confusion and misuse of the service.And the company will keep personal information for a certain period of time in accordance with the provisions of relevant laws and regulations.

Storing personal information following relevant laws and regulations

Pearl Abyss is required to store personal information according to relevant laws and regulations. Only relevant personal information will be stored until the purpose of the information expires.

4. The company may provide personal information to third parties to provide the users with more variety of services as follows

"Providing a third party with personal information" is not an essential part to provide the service, but it is to provide a third party with personal information collected for the purpose of providing various services to users and improving service quality, etc.

Pearl Abyss may provide the user's personal information to third parties for the purposes necessary to use the Services. In this case, the company is obliged to obtain consent from the user in accordance with laws and regulations, and the information will be used only for the limited manner; the purpose of using the personal information, the items of personal information to be provided, and the period of use will be separately disclosed

However, the following situations does not require consent from the users:

1) The information is essential to provide various services promised to users but for which Pearl Abyss find it very difficult to obtain consent due to economic reasons or technical reasons.

2) When the information is necessary for the settlement of fees for service provision

3) When national authorities such as a court etc make enforcements to provide personal information of the users in accordance with laws and regulations.

4) When required by a service provider, consultant, marketing partner, research and related facilities and business partners to manage and provide service to the user,

The following vendor will be provided information

5. How does Pearl Abyss dispose of personal information collected from the users?

Pearl Abyss promises to dispose the information of the user without delay after "the purpose of collection and use of personal information" is achieved.

However, the personal identification value (CI) of the user's personal information is stored in a separate storage space separated from the existing storage space for 3 months from the date of membership deactivation or consent withdrawal. It is stored for a certain period of time in accordance with the internal guidelines and relevant laws and regulations before destruction. The personal information that is stored separately at that moment is never used for other purposes than settling complaints and dispute from user/member and observing the law.

When the retention period ends, the company will use a technological method to completely erase the information in a way that it cannot be reproduced, and the information printed on paper will be destroyed by shredding or incineration.

9. We process civil complaints related to personal information.

Pearl Abyss answers inquiries and complaints about civil complaints about personal information. Please contact us at any time and we will try to get back to you as soon as possible with a sufficient answer.

- Send inquiries about personal information to: global-lab@global-lab.playblackdesert.com

Thank you.